bet365 Prize Matcher: Full Guide - How to Play & Win

Full Offer Terms and Conditions

Qualifying

• From 12th January, rewards available from Prize Matcher will change in line with updated regulatory requirements in the UK.
• This offer is only available to new and eligible customers. You can see a full list of your available offers by logging in and selecting the Offers section. bet365 maintains a record of customer contact in relation to eligibility for offers and this record, including the date and time of any restrictions being imposed, will be final in the event of any dispute.
• Promotion runs from 17:00 local time on 27th October 2025 until 16:59 local time on 26th January 2026. In the event of the promotion being withdrawn prior to this date, at least 30 days’ notice will be provided. The promotion is divided into weekly periods. Each weekly promotional period will begin at 17:00 local time on Monday and end at 16:59 local time the following Monday. Once the weekly promotional period has ended the grid will reset.
• You can reveal up to three tiles on your grid each day by clicking them. Unused reveals will not carry over to the following day. You are not guaranteed to win a prize in any promotional period. Your prizes will be credited automatically. In the event that your prize is not credited automatically, it may take up to 72 hours from the end of the corresponding promotional period for your prize to be credited.

Free Spins and Golden Chips

• You can claim your cash and Free Spins by logging in to your Casino account and clicking Accept on the pop-up. You can claim your Golden Chips by opening any Playtech game and clicking Accept on the pop-up message.
• Free Spins can be used on Big Fishing Net Fortune, Cops n Robbers Bigger Big Money, Eye of Horus, Golden Winner Grand Chance, Razor Returns bet365 or Lynn O'Reely and are valued at £0.10 per spin.
• Golden Chips can be used on bet365 All Bets Blackjack, bet365 Baccarat, bet365 Boost Roulette, bet365 Roulette, Super Mega Ultra or Super Spin Roulette and are valued at £1 each.
• Your cash prize must be accepted within 7 days and will be added to your withdrawable balance.
• Cash prizes may be withdrawn at your discretion, with no wagering required.
• Free Spins or Golden Chips must be accepted within 7 days. Once accepted, you will have 7 days to use your Free Spins or Golden Chips. Any unused Free Spins or Golden Chips will be removed 7 days after claiming. There is no wagering requirement attached to the Free Spins or Golden Chips themselves; any winnings accrued from play on Free Spins or Golden Chips can be withdrawn at your discretion.
• Customers who are not eligible for Gaming promotions are not eligible to claim any Free Spins or Golden Chips from this promotion.

General Information

• These terms and conditions are to be read in conjunction with our General Terms and Conditions.
• Any prize/bonus amounts offered will be calculated using the current currency multiplier table as determined at the sole discretion of bet365. You can view bet365’s currency multiplier here.
• Not all games are guaranteed to be available and selected qualifying games might only be visible to customers who are logged in and verified.
• Where any term of the offer is breached or there is evidence of a series of wagers placed by a customer or group of customers, which due to a deposit bonus, enhanced payments or any other promotional offer results in guaranteed customer profits irrespective of the outcome, whether individually or as part of a group, bet365 may reclaim the bonus or enhanced payment element of such offer, void any wager funded through the offer and/or remove any winnings from such wager. In addition, where there is evidence of such activity, bet365 may levy an administration charge on the customer up to the value of the bonus or enhanced payment towards the administrative costs incurred in identifying and taking action against that activity.
• In an attempt to combat fraudulent activity, bet365 has introduced methods to detect and prevent abuse of this offer. bet365 may ask any customer to provide sufficient documentation and/or verification steps for it, acting reasonably, to be satisfied as to the customer's identity prior to crediting any offer, bonus funds and/or winnings to their account.
• bet365 may reclaim any bonus amount or Free Spins that have been awarded in error.
• All customer offers are limited to one per person. If bet365 has reasonable grounds to suspect that the bonus or offer is being claimed by or for the benefit of the same person more than once or by a group of people then it may withdraw the availability of any offer or all offers to that customer or group of customers and/or void any wager funded by the bonus and remove any winnings from such wager.
• bet365 may, at any time, make minor amendments to this promotion to correct typos or to improve on clarity or customer experience and may cancel or restrict this promotion for legal, regulatory or technical reasons.
• bet365 reserves the right to alter the offer’s prize structure and add or remove eligible games to use Free Spins and Golden Chips on at any time.
• Employees, officers and directors of bet365, its promotional or other agencies, licensees and licensors, service providers and any other associated or affiliated companies shall not be eligible for the promotion. The same terms shall apply to the direct families of such persons.