Last Updated: 22 April 2024, Author:

Bet365 Delete Account Desktop

How To Delete Your Bet365 Account

Customers may choose to delete their Bet365 accounts for various reasons. Whatever those reasons are, here is our quick guide on how to delete your Bet365 account.

Step-by-Step Guide to Deleting Your Account

To delete your Bet365 account, follow these steps:

Step 1: Go to the account icon in the top right corner of the screen and then click the 'Gambling Controls' section.

Delete Bet365 Account - Gambling Controls
Bet365 'Gambling Controls' - Taken: 22/03/2024

Step 2: Select 'Account Closure' and then select a time for the account to be deleted and the reason why.

Delete Bet365 Account - Account Closure
Bet365 'Account Closure' - Taken: 22/03/2024

Step 3: If you want to select a temporary period, select the relevant choice; if you want to delete your account, select indefinitely and then press continue.

Delete Bet365 Account - Indefinite Selection
Bet365 Account 'Indefinite Selection' - Taken: 22/03/2024

Step 4: Once you have selected the duration and reason, press continue to complete the deletion process.

Delete Bet365 Account - Continue
Bet365 Account - Press 'Continue' - Taken: 22/03/2024

Temporary Vs Permanent Account Closure

Should you decide to delete your Bet365 account, there are two ways in which you can go about it. You can either close the account temporarily or permanently delete it. Here are the most common reasons that each choice is made:

Temporarily Deleting a Bet365 Account:

  1. Self-Exclusion for Responsible Gambling: Individuals may temporarily delete their Bet365 account as part of a self-exclusion period. This is a responsible gambling measure in which users voluntarily exclude themselves from the platform for a specific duration to manage and control their gambling behaviour.
  2. Taking a Break or Timeout: Users might want to take a temporary break from betting for personal reasons such as focusing on other priorities, managing stress, or addressing specific life events. Temporarily deleting the account allows them to step back without a permanent commitment.
  3. Financial Reassessment: Temporary closure could be a strategy for users to reassess their financial situation. Taking a break from betting allows individuals to evaluate their spending habits and financial priorities before deciding whether to continue or permanently delete their Bet365 account.

Permanently Deleting a Bet365 Account:

  1. Addressing Gambling Addiction: For individuals who recognise they have developed a gambling addiction or are struggling to control their betting behaviour, permanently deleting the Bet365 account is a crucial step toward breaking the cycle of addiction and preventing further financial and personal harm.
  2. Exiting the Gambling Lifestyle: Some users may permanently delete their Bet365 account as a part of a broader lifestyle change. This could be driven by a desire to live a healthier, more balanced life without the influence and impact of online gambling.
  3. Avoiding Future Temptations: Permanently deleting the Bet365 account is a preventive measure against future temptations. Users who have experienced difficulties in controlling their betting may choose to close their accounts permanently to eliminate the possibility of returning to the platform and resuming gambling activities.

What Happens After Account Deletion

Once an account has been deleted, you will lose your ability to place bets with Bet365. Perhaps more importantly, any unsettled bets will be automatically voided.

Therefore, if you have a bet that would eventually go on to be declared a winner, but your account was previously deleted, you would not be eligible for any winnings.

In addition to this, make sure you withdraw any remaining balance. Once your Bet365 account is deleted, you will lose access to any funds in your account at the time of deletion.

If you are no longer a customer of Bet365, they will keep your data for the minimum length required to comply with relevant legal or regulatory obligations. However, your personal data may be kept longer if the bookmaker cannot delete it for technical reasons.

Why Delete a Bet365 Account?

Here are some specific reasons why someone might choose to close their Bet365 account:

  1. Responsible Gambling: Concerns about responsible gambling may prompt individuals to close their Bet365 accounts. If they feel they are spending too much time or money on the platform and want to take a break or quit gambling altogether, they may choose to delete their account.
  2. Financial Losses: Sustaining significant financial losses on Bet365 could lead users to reconsider their participation on the platform. Deleting the account may be a way for individuals to step away and prevent further financial losses.
  3. Privacy and Security Concerns: If users become concerned about the privacy and security of their personal and financial information on Bet365, they may close their accounts to protect their data.
  4. Change in Personal Circumstances: Life changes, such as a change in financial status, family situations, or personal priorities, could prompt users to reassess their involvement in online betting and choose to close their Bet365 accounts.

In addition to this, the decision could also be linked to factors such as being hit with maximum stake restrictions. These restrictions are usually implemented if a customer has been deemed too successful by Bet365.

If this is the case, most customers will decide that having a Bet365 account is no longer worth their time and will ask for its deletion before moving to a rival online bookmaker.

Another reason may be connected to Bet365’s customer service team and how a customer has been treated. If there has been a disagreement regarding a bet settlement that has not gone how the customer hoped, they may decide to take their custom elsewhere.

Alternatives to Bet365

If you decide to close your Bet365 account due to dissatisfaction with the service, or if you're seeking better sign-up bonuses elsewhere, you should consider exploring alternative bookmakers such as:

  • William Hill
  • Ladbrokes
  • Coral
  • Betfred
  • Paddy Power
  • Betfair

Responsible Gambling

Responsible gambling is essential for safeguarding the mental, financial, and social well-being of individuals who engage in gambling activities, as well as for maintaining the integrity and reputation of the gambling industry as a whole.

To combat this, Bet365 has four main tools to hand:

  • Time Outs - Customers can take a break from gambling.
  • Deposit Limits - Limits on the amount customers can deposit in hours and days.
  • Reality Checks - Notifications to help customers manage their time.
  • Self Exclusion - Helping customers stay in control of their gambling.


This comprehensive guide provides insights into the process of deleting a Bet365 account, offering reasons individuals might choose to do so and the reasoning behind both temporary and permanent closures.

If you are considering closing your Bet365 account for any of the abovementioned reasons or if you're exploring alternatives for a better experience, take a moment to thoroughly review the provided step-by-step guide.

Whether opting for a temporary break or permanent closure, ensure it aligns with your goals and well-being. Additionally, if you're looking for alternative bookmakers, consider reputable options like those mentioned in our guide. Above all else, responsible gambling is crucial for a positive and sustainable gaming experience.

Contact Information

Should you wish to delete your Bet365 account temporarily or permanently, you can do the necessary steps via Bet365’s Account Closure section within its members section.

While there are also other available tools that can help you manage your gambling:

As well as tools offered directly by Bet365, you can access external tools to help you manage your gambling.

  • Banking Blocks - Most major banks offer the option to block gambling transactions on debit cards. You can do this through the bank's website or app or by calling the bank directly.
  • Multi-operator Self-Exclusion - Self-exclusion can be completed on an operator's website but does not exclude you from gambling elsewhere. Signing up for GAMSTOP means that any operator licensed in Great Britain will check your details, and you cannot open new accounts or use existing accounts.
  • Gambling-Specific Blocking Software - Several software options are available to block access to gambling websites. GamBan can be accessed free through GamCare, but you must make a phone call to get a license. Others may charge a small subscription fee.
  • Web Filtering Software - An alternative is general web-blocking software that allows you to block access to a wide range of content.

FAQs - How To Delete Bet365 Account

Before deleting a Bet365 account, there are plenty of essential questions, and thankfully, we can provide the answers to these below:

To delete your Bet365 account, log in and navigate to the account settings. Look for the option to close or delete your account, and follow the provided instructions. Alternatively, you can contact customer support for assistance.

Yes, Bet365 offers the option to close your account temporarily. This can be done through responsible gambling features, allowing users to take a break for a specific period.

Typically, you'll need to provide your account details and may need to answer security questions to verify your identity before the account deletion process is initiated.

Permanently deleted accounts are usually irreversible. However, if you've temporarily closed your account, you can reopen it after the specified self-exclusion period.

Before deleting your account, ensure you withdraw any remaining balance. Once the account is deleted, you may lose access to any funds left in the account.

Yes, the option to delete your account is typically available on the desktop website and the mobile app. The process is similar on both platforms.

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Last Updated: 22 April 2024
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